Frequently Asked Questions
Everything you need to know about your DIY electronics and robotics orders.
What is the typical shipping time for my components?
Most orders are processed within 24 hours. Depending on your location, standard shipping usually takes 3 to 5 business days to arrive.
Are the electronic components authentic and tested?
Yes, we source all our components, including ICs, sensors, and microcontrollers, directly from reputable manufacturers to ensure 100% authenticity and quality.
Do you offer technical support for DIY kits?
While we provide detailed datasheets and online documentation for our products, we recommend visiting our community forum for specific project troubleshooting and coding assistance.
What is your return policy for damaged or defective parts?
We offer a 7-day replacement policy for manufacturing defects. Please ensure the components have not been soldered or modified to be eligible for a return.
Can I place a bulk order for educational institutions or workshops?
Absolutely. We offer special wholesale pricing for schools, universities, and makerspaces. Please contact our bulk sales team via the 'Contact Us' page for a custom quote.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets to ensure a secure and seamless checkout experience.